General Solutions
- Architecture - General Best Practices
- A/B testing
- Cross platform transfers
- Integrations with third-party bots
- Social Messaging
- CRM integrations
- Managing queue time at peak hours (queue cleanup solution)
- Identifying returning customers
- Dynamic targeting and segmentation
- Estimated Wait time display
- Tying consumers on different channels
- Single account vs multiple considerations
- Payment architecture and solutions
- Mass accounts setup and provisioning
- Click to call
- Proactive Messaging
- Queue Management
- Chat To Messaging Migration
- Multi Engagement Solution
- Passing Credit Card Number into LP
- Web to SMS Deflection