Build a Universal Tile Bot

This guide will walk you through the process of building a bot with Universal Tiles, allowing you to create and customize structured content for various interactions.

Welcome to the guide on integrating an API with your bot using Conversational Builder. This guide will walk you through the process of incorporating an API into your bot to fetch and utilize external data seamlessly.

To build the bot:

Log in to your Conversational Cloud account and navigate to Automate > Conversation Builder.

The Conversation Builder appears.

Click New Bot. The Choose a Bot Template window appears.

Select Custom > Custom Bot. The Bot details page appears.

Provide the following information:

    1. Name: Input the name for your bot into the field.

    2. Description: Input information describing your bot.

    3. Channel Type: Select the messaging option.

    4. Small Talk: Select to turn on/off the small talk option.

    5. Bot Language: Select the language you require the bot to use from the dropdown menu.

    6. Bot Group: Select a bot group if required, from the dropdown menu.

Once done click Create Bot. The Bot Dialog page appears.

Click Universal in the right hand panel. The universal interaction appears.

Click +Enter JSON and preview. The Enter JSON and preview page appears.

Once done click Save. Click Preview to test the interaction.

Congratulations! You have successfully built a Universal Tile Bot using Conversational Builder. 

Your bot is now capable of displaying customized structured content for various interactions, enhancing its versatility and user experience.